Waxing and Salon Policies:
Children in the Salon:
Children are not allowed in the treatment room. Period. My treatment room is not only extremely small but it is a place of business and not a child friendly or appropriate environment. Children are also not allowed to remain in the hallways unattended. Please make other arrangements for childcare during your appointment.
Appointment Times, Cancellations and "No-Shows"
I will always TRY to call or text to confirm the day before your appointment as a courtesy but ultimately your appointment is your responsibility. Feel free to call or text to confirm your appointment time if you are unsure.
Your appointment time is set aside specifically for you based on the service you have booked. If you feel you're going to be late please give me a call so I at least know you are on your way. If you are more than 10 minutes late we may have to reschedule your appointment for another time, but if I can still work you in I will be more than happy to do so.
If you need to cancel your appointment I would ask that you please give me the courtesy of 12 hours notice. This gives me time to possibly offer another client that time slot.
'No-shows' are appointments canceled within 1 hour of your appointment or not showing up at all. No-showing an appointment will result in a charge of 100% of the services booked. It's not something I like to do but this is a business and that time could have been filled by another client. We all have emergencies or those moments that cause us to have to change plans at the last minute.. it's life.. and that is always taken into consideration.
Client Release Forms:
All clients receiving services for the first time are required to sign a client release form. Waxing does have some contraindications and it is important that you fill out the form accurately and honestly to insure a safe and comfortable service. It is also your responsibility to inform me if you have any changes in health or medications used after the first visit. The release form will only require basic information needed to insure your health and well being and the information obtained is strictly confidential.
Kelly Kizer Dallas Waxpert
9540 Garland Rd Suite 294 Studio 5
Dallas, TX 75218